Privacy policy

What we do to protect your personal data.


Protecting your privacy and, in particular, your personal data is very important to us. When we receive your data through the website and via email, we comply with Swiss data protection and telecommunications legislation. We use your data to constantly adapt and improve the services on offer, in line with your needs.

Sending data over the Internet.

The Internet is not very secure and unauthorised third parties can access any information sent via Internet, particularly as it may travel across a country other than Switzerland. We accept no responsibility or liability for the security of your information sent to Salt whilst it is in transit over the Internet.

Customer data, cookies and IP addresses.

We save various types of information when you visit our website or read our emails. These are:

- Your personal data (such as your name and contact details) which you enter yourself.

- General information (such as your choice of language, interests, and the time and duration of your connections).

- Services (like forums or chat rooms) used by you, products and services you order, any contact you make with us.

We use cookies and gather IP addresses, but only anonymous data (operating system details, browser version, etc.) and information on whether you clicked on an advert will be stored. This data is only ever analysed in aggregated form.

Information from consumer reporting agencies (e.g. to verify your identity or creditworthiness).

You can access your personal identification data and general information at any time. To do this, simply log on to https://www.salt.ch/myaccount/

Use and forwarding of data.

We use your customer data to provide you with our products and services, and to offer you things we think you'll like.

Your data is forwarded to firms who help us to provide services to you, but they have agreed only to use it for that purpose and not to give your customer data to anyone else.

This means that you agree that Salt and its partners may use your data for marketing purposes, unless you tell us or them not to. Just write to: Salt Mobile SA, Customer Communications, Rue du Caudray 4, 1020 Renens.


You are responsible for what your children can access via the Internet. We are not. You can activate child protection in your device's operating system or install child protection software.